State Farm® Insurance Agent Bill Ball

"AVOID AVOID AVOID!! The office is rude. I called and she didn't ask my name she just immediately said we don't have a policy w. your name and kept going back/forth with me telling me my voice is different smh! I couldn't believe I was calling a place of business. I've moved all of my policies to another agency and wouldn't recommend them. If or when you need customer service this is not who you want to deal with especially when you're calling for something as small as an address change."

"Outstanding customer service from Dawn today."

"I have been a client of the Bill Ball Agency for almost ten years and the service provided has nothing short of excellence. In particular, the support from Dawn. Her attention to detail, quick responses and friendly demeanor makes it a pleasure to do business with them."

"Great Ins."

"Absolute best insurance company!!!! With the best consultations they work with you not against you . Especially Ms Dawn she is outstanding and pleasantly helpful all the time ."

"Great Service and One of the Best insurance agents in the DMV."

"They a good agent when u need them they there especially jennifer"

"Dawn is an amazing agent but Bill Ball himself is very rude and VERY disgusting ! My mom referred me to him after having insurance with him for YEARS. I gave the office a call because I had questions about my recent bill , however Bill kept talking over me , speaking in an irritable tone and refused to let me speak with the agent who assisted me when I first enrolled. This man needs to RETIRE."

"Mr. Bill Ball and the team OUTSTANDING. Been a client for over 30 years and I can say that I always / always get the finest support. Ms. Dawn Ferguson oh she has help me so much and availability OUTSTANDING. THANK YOU for the OUTSTANDING work that you provide."

"Mr. Bill Ball team is amazing! Dawn Ferguson always provides exceptional customer service. She is knowledgeable and makes me feel like I’m her only customer. She is amazing and get things done. Keep up the great work!
Sincerely,
Laneen Hollis"

"My family have been loyal customers of this agency for many years and intend to continue being so. The service is consistently outstanding. Dawn’s professionalism, knowledge, and promptness are evident at all times. She promptly responds to emails and always does so in a warm and professional manner. Occasionally, I feel apprehensive about calling the office because I make multiple requests or inquiries. However, Dawn never appears inconvenienced but instead remains very pleasant and ready to assist. With this agency, I always feel secure and confident. They are more than like a good neighbor, they are like a family who is always there for support. I highly recommend this agency to anyone seeking exceptional service from an agency that genuinely cares.
Many thanks"

"My business has been with State Farm god over 13 years and Dawn always provides excellent service."

"Special thanks to Mrs dawn!I truly am grateful for the great customer service and support that was offered highly recommended if your looking to switch insurance company give Mrs dawn a call.thank you!"

"Service at Bill Ball, State Farm Insurance Agency is always superb! Mr. Ball and Ms. Dawn always provide prompt and efficient service! We are Loyal customers, over 20 years (and multiple policies)."

"I have so many good things to say about this agency, but will keep it simple. They are patient and were able to explain all policy details to me, to top it up, their prices were very competitive compared to other quotes!"

"Everyone one here is always on point. Anything I need they are just a phone call away and always providing a rapid response. Thank you always."

"Dawn is excellent and experienced with a wonderful personality"

"Dawn, Thanks so much for your time and assistance and recommendations. You are great."

"Dawn is my Rep and she does an excellent job. Very happy with the service. When I call, she is always available to resolve my issues."

"Always a pleasure to work with Mr Ball and his Team of agents. They are very nice and professional and that makes for a good long term relationship. Thank you all for years of service. I would recommend this Insurance Agency."

"After being a loyal customer for many years, we had a bad hailstorm which damaged my roof. My entire street had their roofs replaced or repaired by their insurance companies. I was the only one with State Farm and we were denied the claim despite having obvious hail damage and we were told it was regular wear and tear so we had to pay out of pocket. We moved to Geico, like our neighbors and we are much happier now."

"I have had a standing relationship with Bill Ball and his office for 17 years. Longevity says something in business.

Even more, both Bill and Dawn have on several occasions provided valuable information to help wisely steer me and my husband both in personal matters and business matters. They are always willing to go above and beyond what we need.

I hope others see the fruit of Bill Ball and his agent's labor."

"Love them so much always professional and kind and quick to help."

"One of the best insurance agents in the DMV area ……. Hands down !!!!! Will recommend him to everyone I come across"

"I have been a client of this State Farm agency for over I think 8 years and I always receive excellent customer service from my rep Dawn Ferguson. She’s always on top of things and responds promptly. I highly recommend this State Farm office!"